Answer the call, check the calendar, book the appointment.
A voice-AI platform for SMBs, dental-first: describe your business, and a generated agent answers inbound phone calls, checks real availability, books against Google Calendar or Open Dental, and follows up over SMS and WhatsApp.
RINGANSWERBOOK
the index is warm before the first word
Grounded answers. Gated actions.
Each of these exists in the codebase. We name the mechanism so you can hold us to it.
RAG in the ring window
The knowledge index is prefetched while the phone is still ringing, so context is in memory before the caller says their first word: no dead air, no cold start. The 1-3 second SIP ring window hides the load, and every turn injects retrieved knowledge with citations.
Fail-closed provider allowlists
If a HIPAA-ready practice has no approved provider in its preference list, the call is blocked before it starts, never silently routed to an unapproved vendor. No trusted override configuration means everything stays off.
The call never stalls
Every calendar and messaging tool runs behind a per-agent circuit breaker with a latency budget, so a slow third-party API trips open instead of stalling a live conversation.
Booking that respects the calendar
Duration-aware overlap checks and duplicate suppression prevent double-booking, even when two calls try to take the same slot at once.
Describe-to-build setup
An owner describes the business in plain language; a Claude-powered builder generates the agent configuration the voice worker runs.
PII redaction at the tool level
Patient names and phone numbers are redacted before anything is logged from booking, SMS, or voicemail tools.
HIPAA-aware workflow
BAA acceptance flows into a review queue; forms and sensitive fields stay gated until a human approves. A workflow, stated plainly. Not a certification.
Review every call
Retrieved knowledge is sanitized before it reaches the model, and citations are captured and surfaced in the dashboard.
Where it standsProduction-ready and self-hostable: full infrastructure-as-code for GCP plus a self-hosted voice plane. Not yet publicly launched; the hosted deployment is being stood up. HIPAA-aware tooling, not a certification.
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